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Bilingual & Multilingual Vacancies...Current language vacancies in Scotland: Flemish | Hebrew | Arabic | Dutch | German | Italian | French | DanishFor a full list of our Bilingual and Multilingual vacancies throughout the UK and Southern Ireland, please visit our dedicated language recruitment site at www.e-r.co.uk Flemish JobsJob Title - Flemish Account AdministratorFluent English and Flemish a must. Flemish/French Account Administrator Fluent in English and Flemish/French Preferably educated to degree level/equivalent foreign qualification or with extensive (1-2 years min) customer facing experience in similar market. Dedicated support for specific high revenue/high growth Business Partners within a specific country in Europe, Middle East or Africa. Managing assigned BP orders from end to end via backlog management support to Business Partners. Involving order entry, advice on supply constraints, recommendations for alternative products, push through scheduling of orders and obtain supply to fulfil orders when supply is in constraint. Host weekly conference calls with BP's to resolve issues and discuss business, provide reports on order status and provide information on sales. Liaison with Sales, IBM in country and Greenock manufacturing to ensure efficient order management and administration of their accounts. Excellent teamwork and communication skills. Demonstrated ability to deal with customers both face to face and on the telephone at all levels within the organisation Demonstrated ability to work under pressure and deal with stressful situations. Knowledge of Lotus Notes(e-mail) and Lotus Smartsuite./Microsoft Office are essential, and preference will be given to those staff with SAP Order Management experience, as much of the role will be systems based. Terms and Conditions: Location: Greenock, near Glasgow, Scotland apply for this vacancy Hebrew JobsJob Title - Hebrew Account AdministratorFluent in English and Hebrew a must. Preferably educated to degree level/equivalent foreign qualification or with extensive (1-2 years min) customer facing experience in similar market. Dedicated support for specific high revenue/high growth Business Partners within a specific country in Europe, Middle East or Africa. Managing assigned BP orders from end to end via backlog management support to Business Partners. Involving order entry, advice on supply constraints, recommendations for alternative products, push through scheduling of orders and obtain supply to fulfil orders when supply is in constraint. Host weekly conference calls with BP's to resolve issues and discuss business, provide reports on order status and provide information on sales. Liaison with Sales, IBM in country and Greenock manufacturing to ensure efficient order management and administration of their accounts. Excellent teamwork and communication skills. Demonstrated ability to deal with customers both face to face and on the telephone at all levels within the organisation Demonstrated ability to work under pressure and deal with stressful situations. Knowledge of Lotus Notes(e-mail) and Lotus Smartsuite./Microsoft Office are essential, and preference will be given to those staff with SAP Order Management experience, as much of the role will be systems based. Terms and Conditions: Location: Greenock, near Glasgow, Scotland Arabic JobsJob Title - Arabic Account AdministratorFluent in English and Arabic a must. Preferably educated to degree level/equivalent foreign qualification or with extensive (1-2 years min) customer facing experience in similar market. Dedicated support for specific high revenue/high growth Business Partners within a specific country in Europe, Middle East or Africa. Managing assigned BP orders from end to end via backlog management support to Business Partners. Involving order entry, advice on supply constraints, recommendations for alternative products, push through scheduling of orders and obtain supply to fulfil orders when supply is in constraint. Host weekly conference calls with BP's to resolve issues and discuss business, provide reports on order status and provide information on sales. Liaison with Sales, IBM in country and Greenock manufacturing to ensure efficient order management and administration of their accounts. Excellent teamwork and communication skills. Demonstrated ability to deal with customers both face to face and on the telephone at all levels within the organisation Demonstrated ability to work under pressure and deal with stressful situations. Knowledge of Lotus Notes(e-mail) and Lotus Smartsuite./Microsoft Office are essential, and preference will be given to those staff with SAP Order Management experience, as much of the role will be systems based. Terms and Conditions: Location: Greenock, near Glasgow, Scotland apply for this vacancy Dutch JobsJob Title - Dutch Account AdministratorPreferably educated to degree level/equivalent foreign qualification or with extensive (1-2 years min) customer facing experience in similar market. Dedicated support for specific high revenue/high growth Business Partners within a specific country in Europe, Middle East or Africa. Managing assigned BP orders from end to end via backlog management support to Business Partners. Involving order entry, advice on supply constraints, recommendations for alternative products, push through scheduling of orders and obtain supply to fulfil orders when supply is in constraint. Host weekly conference calls with BP's to resolve issues and discuss business, provide reports on order status and provide information on sales. Liaison with Sales, IBM in country and Greenock manufacturing to ensure efficient order management and administration of their accounts. Excellent teamwork and communication skills. Demonstrated ability to deal with customers both face to face and on the telephone at all levels within the organisation Demonstrated ability to work under pressure and deal with stressful situations. Knowledge of Lotus Notes(e-mail) and Lotus Smartsuite./Microsoft Office are essential, and preference will be given to those staff with SAP Order Management experience, as much of the role will be systems based. Terms and Conditions: Location: Greenock, near Glasgow, Scotland apply for this vacancy German JobsJob Title - German Account AdministratorFluent in English and German a must. Flemish/French Account Administrator Fluent in English and Flemish/French Preferably educated to degree level/equivalent foreign qualification or with extensive (1-2 years min) customer facing experience in similar market. Dedicated support for specific high revenue/high growth Business Partners within a specific country in Europe, Middle East or Africa. Managing assigned BP orders from end to end via backlog management support to Business Partners. Involving order entry, advice on supply constraints, recommendations for alternative products, push through scheduling of orders and obtain supply to fulfil orders when supply is in constraint. Host weekly conference calls with BP's to resolve issues and discuss business, provide reports on order status and provide information on sales. Liaison with Sales, IBM in country and Greenock manufacturing to ensure efficient order management and administration of their accounts. Excellent teamwork and communication skills. Demonstrated ability to deal with customers both face to face and on the telephone at all levels within the organisation Demonstrated ability to work under pressure and deal with stressful situations. Knowledge of Lotus Notes(e-mail) and Lotus Smartsuite./Microsoft Office are essential, and preference will be given to those staff with SAP Order Management experience, as much of the role will be systems based. Terms and Conditions: Location: Greenock, near Glasgow, Scotland apply for this vacancy Italian JobsJob Title - Italian Systems AnalystItalian System Analyst within PCC 1. Objectives: To deliver all measurements and reporting, to agreed quality and turnaround times, to Procurement Maritime Region requirements. 2. Personal/Soft Skills: 3. Other Skills 4. Key Responsibilities 5. General Suitable candidates will speak fluent Italian and English! 6. Terms & Conditions French JobsJob Title - French Customer Relations AgentIBM Customer Relations Agent Strong Communication Skills Require the ability to communicate clearly and articulately in both spoken and written communications. With direct contact to IBM customers and key personnel in IBM it is essential that communication skills are of the highest standard. Personal communication skills should demonstrate both an informative and authoritative excellence. Excellent Co-ordination Skills Working daily with every aspect of the IBM business from, order entry, manufacturing, engineering, product specialists marketing, distribution, dealers, helpline, through to end user customers will require an ability to coordinate issues and multi task within a team network environment. Previous experience in problem / project coordination would be advantageous. Confidence & Customer Care A polite manner and customer care attitude will be required with the ability to handle difficult situations and remain calm and professional at all times. Previous experience in handling and interfacing with customers would be advantageous. Previous experience of direct customer interface is essential.
Experience and experience in problem ownership of business issues and to successfully drive and escalate within a business organisation to resolve customer issues is a basic business skill requirement. Candidates must be able to demonstrate successful assertiveness in the business environment. Candidates will eventually be require the ability to establish a thorough knowledge of the IBM business and IBM working environment in establishing and developing a network of resolution contacts and understanding the customer relations business processes. Therefore previous business experience is highly advantageous. Team Work The ability to work effectively and harmoniously within the customer relations team is essential. The sharing of information and cooperating with direct and indirect work colleagues is a very important element of performing and developing the job. Language Skills Fluent French language skills are essential and successful candidates are required to have this ability on joining the customer relations team both spoken and written. Self Motivation, Continuous Learning & Drive Self motivation and ability to continuously learn about the IBM business environment and processes to resolve customer issues. Drive and enthusiasm to work within the customer relations team and ensure the department targets of customer satisfaction, responsiveness and case closure are all achieved and planned commitments exceeded through excellence in execution. Terms & Conditions Location - Greenock, near Glasgow, Scotland
Job Title - French Technical Support AgentFrench Technical Support Specialists within IBM's European Technical Helpcentre IBM's key centre for European Service and Support is based in Greenock, Scotland. Their Award Winning multilingual Technical Support Helpcentre provides support for both Customers and Business Partners in 12 Languages, through the expertise and professionalism of a truly multinational team. They are currently looking for exceptional people to join the team via their worldwide-retained partner, Adecco. The positions present an outstanding opportunity to build on current skills and develop a career in a dynamic cosmopolitan culture. Technical Support Specialist The aim is to provide 100% total customer satisfaction, by giving technical eSupport via phone, fax and email. Creating and maintaining call histories, you'll be expected to take total ownership of your customer's problem whilst contributing to the overall team goals and objectives. We ask that you bring an interest in technical Support, with hardware and software PC skills together with fluency in English, and French. An energetic team player, you'll have excellent communication and listening skills backed with a confident, professional telephone manner. In Return, IBM and Adecco will offer the caliber of technical and personal development training you would expect from global players, together with an attractive salary package. Job Responsibilities Terms & Conditions Danish JobsJob Title - Danish Customer Care SpecialistNordic Customer Care Specialist - Motherwell - Honeywell Control Systems Ltd Please be aware that Honeywell does not offer relocation package. Job Purpose Key Accountabilities
Job Holder Requirements: Knowledge:
Skills:
Attitude:
Location Newhouse - Motherwell - Scotland apply for this vacancy
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